Travel Guides Family Friendly Disney
Walt Disney World News
Caitlyn Knuth
Disney World in Orlando enjoys a reputation built around magical moments. More than 58 million visitors spend time at Walt Disney World each year earning it a spot as the top vacation resort on the planet. While travelers come in the name of family fun, attractions, activities, and character meet-and-greets too, every trip also comes with the potential for misplacing important items along the way.
Keeping track of the essentials like sunglasses, hats, and water bottles isn’t always as simple as it seems it should be in Disney theme parks. Across the impressive 43 square miles of terrain that Disney World encompasses, it’s fairly common for visitors to lose everything from cellphones and autograph books to jewelry, car keys, and even entire backpacks. Fortunately, losing something at Disney World doesn’t have to be a panic-inducing situation. When you know where to start your search, there’s a good chance you’ll ultimately find what you’re looking for.
It’s no small feat to see everything available to enjoy at Disney World. Between the four theme parks, two waterparks, and shopping options like Disney Springs, it can be daunting to try and retrace your steps when you’ve misplaced something important. A more efficient place to begin is the park’s designated lost and found.
When staying at a Disney World Resort hotel, lost and found items can be inquired about through concierge services. The theme parks host a lost and found at the front gate while Disney Springs holds items found at the Welcome Center.
Lost and found hold times provide some leeway
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If you’ve checked with lost and found and your item isn’t there, there’s still a good chance it can still be recovered. The lost and found areas at Disney World in Orlando implement a policy of holding items that are turned in until the end of the day no matter when it’s turned in. If an item isn’t retrieved by its owner in that timeframe, it’s cataloged and transferred to a central lost and found center located at Disney’s Transportation and Ticket Center.
Sometimes Disney World guests simply don’t realize they’ve lost an item until much later in their Florida journey. The good news is that there are timelines in place to keep lost items accessible to their owners. Souvenirs, toys, hats, sunglasses, and other relatively low-value items are held for 30 days at a time for retrieval. Lost items worth more like credit cards and cell phones are held at the lost and found for up to 90 days.
When you’re fortunate enough to know exactly where and when an item went missing, there are a few important steps to keep in mind. If you know you left something on a ride, checking with a cast member at that location is the priority. There’s a good chance they’re holding onto it until they have a moment later in the day to turn everything into the lost and found at one time.
Consider filling out an online claim form
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There are some situations when Disney World visitors don’t locate their missing items before they have to return home. Other times, they don’t realize the item has gone missing until they’ve left Disney World behind. Fortunately, there are still options for recovering lost items well beyond a visit to the theme parks.
Disney World partners with Chargerback as a way for guests to attempt to track down their lost items remotely. The claim process starts with filling out an initial lost and found form describing the item that’s been misplaced. Next, Disney sends an email your way with an official claim number included. Updates are provided by Disney throughout the search process for your lost item to keep you informed of any progress or potential other options available.
Unfortunately, there’s never a guarantee you’re going to locate your lost item at Disney World successfully. However, just knowing there are steps and processes in place to increase the chances of finding what you’re looking for can provide travelers with some well-deserved peace of mind. From the many lost and found options at Disney World to hold times and online services, locating a lost item might be surprisingly and refreshingly quick and simple. That frees up time to focus on the magical fun ahead.
