Travel Guides Family Friendly Disney
Steven Diaz/Walt Disney World News
Lauren Richards
A trip to a Disney park can be a magical experience, no matter your age. It’s colorful and fantastical and brings beloved Disney characters to life. Almost every spot is great for a photo op, and the iconic merchandise — readily available almost everywhere — makes for perfect keepsakes. There’s something for everyone, whether you’re a thrill seeker traveling to Disney alone or a foodie traveling with your family. However, in the midst of all the excitement and entertainment, it’s easy to get overwhelmed or even lost. Luckily, the guest services counter provides a haven for Disney guests.
Not very many people pencil guest services counters into their Disney itinerary, and some people don’t even know about them. No, they don’t offer hidden rides or secret shows, but they do offer useful services that make them perfect spots to recoup and recharge. While they’re not necessary stops, knowing about them and what they offer can help make your trip smoother, even if you don’t stop by. There are multiple locations throughout Disney parks, making them easily accessible. They can provide you with maps, insight in regards to what’s happening around the park, and much more.
What guest services counters offer
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Guest services stations are exactly what they sound like: spaces intended for meeting guests’ needs. If you’re a family with a small child or infant, they have Baby Care Centers where you can change diapers and nurse your babies. They also have places where your children — or you — can sit down and watch some TV. If someone’s overstimulated, it’s a great place to visit and regain balance. You may have packed your backpack for a day at the theme park but still forgot something like wipes or baby formula. No need to worry — they’ve got shops you can browse. If you have some food you need reheated or a drink that’s gotten too cool, they have microwaves available for use, along with sinks. If you have a toddler you need to feed, they have a sitting area with high chairs available for use.
Employees working at the guest services stations are also able to help you. They know all things Disney and can likely answer any questions you may have, and if they don’t have the answer, they can point you to someone who does. If you’ve lost something, this is where the lost and found is located.
Meeting your needs — including first aid and accessibility
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In addition to providing a space to rest and take care of personal needs, the guest services stations also offer medical help. They have first aid kits and stations, as well as registered nurses you can talk to if you or someone in your party is feeling under the weather or experienced a non-serious injury. For serious emergencies, they have Automated External Defibrillators (AEDs).
Accessibility is extremely important, so they have services for those with disabilities and general accessibility information. This inclusivity enables just about everyone to experience the park and have a great time. So, whether you need to rent a wheelchair, get your hands on a braille guidebook, or want a digital audio tour, they have you covered.
Guest services is also home to lost and found. If anything goes missing while you’re on Disney’s property — including transportation — this is your place to go. You can report your lost items online, and hopefully you’ll be reunited with them.
